Privacy policy

Effective Date: October 5, 2025
Website: www.tubscottagecheese.com

Operated by: ClerkCreative LLC, Los Angeles, California

1. Overview

Tubs Cottage Cheese (“Tubs,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase our products (the “Services”).

By using our Site, you agree to this Policy. If you don’t agree, please don’t use our Services.

2. Information We Collect

We collect both information you provide directly and data collected automatically when you interact with our Site.

a. Information You Provide

  • Name, email address, shipping/billing address, and phone number

  • Payment information (processed securely through our payment providers — we never store full card details)

  • Account or subscription details (if applicable)

  • Survey responses, product feedback, or messages you send us

  • Marketing preferences (email or SMS opt-ins)

b. Information Collected Automatically

When you browse our Site, we automatically collect:

  • IP address, browser type, and device information

  • Pages viewed, time spent, and referring URLs

  • Cookies and similar technologies (pixels, tags, etc.)

  • Purchase history and interaction data

You can manage cookie settings in your browser at any time.

3. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support and respond to inquiries

  • Send order confirmations, shipping updates, and receipts

  • Improve our products, services, and website experience

  • Send marketing communications (only if you opt-in)

  • Prevent fraud, maintain security, and comply with legal obligations

4. How We Share Your Information

We do not sell your personal information.

We may share limited information with:

  • Service Providers – such as payment processors, email platforms (like Klaviyo), shipping carriers, and website hosting providers who help us operate our business

  • Legal Authorities – when required to comply with law, respond to legal process, or prevent fraud

  • Business Transfers – if we undergo a merger, acquisition, or asset sale

All third-party partners are required to safeguard your data and only use it for agreed purposes.

5. Cookies & Tracking Technologies

Cookies are small files stored on your device that help us:

  • Remember your cart and preferences

  • Analyze website traffic and improve performance

  • Personalize your shopping experience

You can disable cookies in your browser settings. However, some parts of the Site may not function properly if you do.

6. Data Retention

We retain your data only as long as necessary to:

  • Fulfill your order

  • Provide customer support

  • Comply with legal and accounting obligations

Once no longer needed, we securely delete or anonymize your data.

7. Your Privacy Rights (California Residents)

If you’re a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights. You may:

  • Request Access: Ask what personal information we’ve collected about you.

  • Request Deletion: Ask us to delete your personal information (with certain legal exceptions).

  • Request Disclosure: Ask how your data has been used and shared.

  • Opt Out of Data Sale: We do not sell your data, but if that ever changes, you will be notified and given the right to opt out.

  • Non-Discrimination: We will never deny services, charge different prices, or provide different quality based on your privacy choices.

To exercise these rights, email us at:
info@tubscottagecheese.com

We may ask you to verify your identity before fulfilling requests.

8. Marketing Communications

You may opt out of marketing emails anytime by clicking “Unsubscribe” at the bottom of our emails or by contacting us.
If you’ve opted into SMS marketing, reply STOP to cancel or HELP for support.

Even if you opt out of marketing, you’ll still receive transactional emails (like order confirmations and shipping updates).

9. Data Security

We use reasonable technical and administrative measures to protect your data, including encryption and secure servers.
However, no online transmission is 100% secure — by using our Site, you acknowledge these risks.

10. Children’s Privacy

Our Site is not intended for children under 13 years old. We do not knowingly collect data from minors.
If we discover such data, we’ll promptly delete it.

11. Third-Party Links

Our Site may link to third-party websites (like Instagram, Shopify, or TikTok).
We’re not responsible for their privacy practices — check their policies before providing personal info.

12. Changes to This Policy

We may update this Privacy Policy from time to time.
If we make material changes, we’ll post an updated version with a new “Effective Date” at the top of this page.
Your continued use of our Site means you accept the updated Policy.

13. Contact Us

Questions or concerns? We’ve got you.

Tubs Cottage Cheese 
Los Angeles, California
info@tubscottagecheese.com